| Customization: | Available |
|---|---|
| After-sales Service: | Warranty |
| Warranty: | 1 Years |
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Question 1. Why should one choose us over other suppliers? As a renowned and highly professional blown film machines factory from China, we stand out in the industry. Our reputation is built on precision and excellence.
With years of rich experience, we guarantee our machines are meticulously quality-controlled and extremely reliable, providing unparalleled performance. Additionally, we possess our own advanced CNC center dedicated to expertly crafting die heads for our machines, ensuring superior quality and innovation.
Question 2. What certifications do your blown film machines possess?
Our factory rigorously adheres to the ISO9001:2015 quality management system and has earned the prestigious TUV certification, encompassing design, production, and delivery stages. Furthermore, we boast the Swiss SGS certification and the EU safety CE certification, ensuring our machines meet and exceed global safety standards with excellence.
Question 3. What are the primary markets for your blown film machines?
By the end of December 2019, our blown film machines had made their mark in 93 countries globally, with significant and growing presence in China, Europe, the Middle East, Southeast Asia, the United States, Canada, and Latin America.
Question 4. What is the standard delivery timeline for blown film machines?
Typically, manufacturing a blown film machine requires approximately 30 to 60 working days, contingent on the machine's size and configuration, to ensure that every machine meets the highest standards of quality.
Question 5. How long is the warranty period for blown film machines?
We offer a comprehensive one-year warranty for all our blown film machines, commencing from the machine's arrival at the customer's factory and completion of commissioning. This warranty covers the entire machine, excluding consumables, at no additional cost, ensuring peace of mind and reliability.
Question 6. May I visit the production facility for blown film machines and observe the commissioning process?
Absolutely. We warmly invite you to visit our state-of-the-art facility at your convenience. We will personally arrange for your pick-up from Wenzhou Longwan Airport or Rui'an Railway Station. Witness the meticulous processes and innovative techniques employed in crafting our world-class machines.
Question 7. Where is your blown film machine factory located?
Our factory is strategically situated in the Wanquan Industrial Zone, alongside No. 104 National Road, Wanquan Town, Pingyang County, Wenzhou City, Zhejiang Province, China. For your convenience, you can travel either by plane to Wenzhou Longwan Airport or by train to Rui'an Station. Kindly schedule an appointment with us in advance, allowing us to facilitate your pick-up upon arrival, ensuring a seamless and comfortable visit.
Question 8. What after-sales services do you provide in case of technical difficulties or part damage in blown film machines?
We offer robust after-sales support, starting with remote video guidance to swiftly address technical issues. If the problem persists, we will dispatch an engineer to your premises with urgency. Should a part (other than consumables) suffer damage within the warranty period, a replacement will be provided at no additional cost to you, with our factory covering all transportation expenses, ensuring your operations continue smoothly.
Question 9. What are the payment terms for ordering blown film machines?
Production commences upon receipt of a 30% deposit. Upon the successful completion of manufacturing and receipt of the remaining 70% payment, we will arrange for swift shipment and ensure the machine reaches the customer promptly, guaranteeing satisfaction and efficiency.
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