| Customization: | Available |
|---|---|
| After-sales Service: | Warranty |
| Warranty: | 1 Years |
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Question 1. Why should one choose us over other suppliers? As a distinguished and highly esteemed blown film machines factory from China, we proudly distinguish ourselves in the competitive landscape.
With a wealth of extensive experience, we assure that our machines are subjected to meticulous quality controls, ensuring exceptional reliability. Additionally, we are equipped with our own cutting-edge CNC center, specifically dedicated to the precision crafting of die heads for our machines.
Question 2. What certifications do your blown film machines possess?
Our factory strictly conforms to the ISO9001:2015 quality management system and has earned the esteemed TUV certification, covering design, production, and delivery phases. Moreover, we possess the distinguished Swiss SGS certification and the EU safety CE certification, ensuring our machines meet comprehensive global safety standards.
Question 3. What are the primary markets for your blown film machines?
As of December 2019, our blown film machines have established a remarkable presence in 93 countries worldwide, with notable markets in China, Europe, the Middle East, Southeast Asia, the United States, Canada, and Latin America, earning us a respected global footprint.
Question 4. What is the standard delivery timeline for blown film machines?
Typically, the process of manufacturing a blown film machine takes approximately 30 to 60 working days, depending on the machine's size and specific configuration.
Question 5. How long is the warranty period for blown film machines?
We provide a comprehensive one-year warranty for all our blown film machines, starting from its arrival at the customer's facility and successful commissioning. This warranty comprehensively covers the entire machine, excluding consumables, without incurring any additional costs.
Question 6. May I visit the production facility for blown film machines and observe the commissioning process?
Certainly. We warmly welcome your visit to our facility at your convenience. We will personally arrange transportation from Wenzhou Longwan Airport or Rui'an Railway Station, ensuring a seamless visit.
Question 7. Where is your blown film machine factory located?
Our factory is strategically located in the Wanquan Industrial Zone, adjacent to No. 104 National Road, Wanquan Town, Pingyang County, Wenzhou City, Zhejiang Province, China. For your convenience, you may travel by plane to Wenzhou Longwan Airport or by train to Rui'an Station. Please schedule an appointment with us beforehand, allowing us to facilitate a smooth pick-up upon your arrival.
Question 8. What after-sales services do you provide in case of technical difficulties or part damage in blown film machines?
We offer excellent after-sales support, beginning with remote video guidance to resolve any technical issues. If the issue persists, we will dispatch an expert engineer to your location. If a part (excluding consumables) is damaged within the warranty period, we will provide a replacement at no cost to you, with our factory covering the transportation expenses for an effortless experience.
Question 9. What are the payment terms for ordering blown film machines?
Production initiates upon receiving a 30% deposit. Once manufacturing is complete and the remaining 70% payment is received, we will promptly arrange shipment, ensuring the machine reaches the customer swiftly and efficiently.
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