| Customization: | Available |
|---|---|
| After-sales Service: | Warranty |
| Warranty: | 1 Years |
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Question 1. Why should one choose us over other suppliers? As a distinguished leader among Chinese blown film machine manufacturers, we proudly set ourselves apart with a legacy of excellence and professionalism that is unparalleled in the industry.
With a wealth of experience spanning many years, we assure our clients that our machines undergo rigorous quality assurance to ensure utmost reliability. Moreover, our state-of-the-art CNC center is dedicated exclusively to the precision crafting of die heads, elevating the quality and performance of our machinery to new heights.
Question 2. What certifications do your blown film machines possess?
Our manufacturing facility is steadfast in its adherence to the ISO9001:2015 quality management system, a testament to our commitment to excellence. We are proud holders of the esteemed TUV certification, which covers every phase from design to production and delivery. Our certifications are further bolstered by the Swiss SGS certification and the EU's CE safety certification, underscoring our machines' compliance with the highest global safety standards.
Question 3. What are the primary markets for your blown film machines?
By the end of December 2019, our blown film machines had made a remarkable impact in 93 countries worldwide. We have established a notable presence in China, Europe, the Middle East, Southeast Asia, the United States, Canada, and Latin America, affirming our global reach and influence.
Question 4. What is the standard delivery timeline for blown film machines?
Producing a blown film machine is a meticulous process that typically spans 30 to 60 working days, with the timeline depending on the machine's size and configuration. Rest assured, each machine is crafted with precision and care.
Question 5. How long is the warranty period for blown film machines?
We provide a comprehensive one-year warranty on all our blown film machines, starting from the moment the machine arrives at the customer's facility and commissioning is completed. This all-encompassing warranty covers the entire machine, excluding consumables, and is offered at no additional charge.
Question 6. May I visit the production facility for blown film machines and observe the commissioning process?
Certainly! We extend a warm invitation for you to visit our facility at your convenience. We will gladly arrange to pick you up from Wenzhou Longwan Airport or Rui'an Railway Station.
Question 7. Where is your blown film machine factory located?
Our factory is strategically located in the Wanquan Industrial Zone, adjacent to No. 104 National Road, in Wanquan Town, Pingyang County, Wenzhou City, Zhejiang Province, China. For your convenience, you may travel by air to Wenzhou Longwan Airport or by rail to Rui'an Station. Please schedule your visit in advance, allowing us to arrange for your seamless pick-up upon arrival.
Question 8. What after-sales services do you provide in case of technical difficulties or part damage in blown film machines?
Our commitment to customer satisfaction extends to robust after-sales support. We initiate assistance with remote video guidance aiming to resolve technical challenges. If issues persist, we will dispatch an expert engineer to your location. Should a part, excluding consumables, incur damage within the warranty period, we will provide a replacement at no cost and handle all transportation expenses, ensuring uninterrupted machine operation.
Question 9. What are the payment terms for ordering blown film machines?
The production process begins once we receive a 30% deposit. Upon the completion of manufacturing and receipt of the final 70% payment, we will coordinate shipment logistics to ensure the machine swiftly reaches the customer, ready for use.
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